[Error] "This is not possible for security reasons"

[Error] "This is not possible for security reasons"

Postby admin » Fri Dec 02, 2016 6:41 pm

Symptom: When enters a new password and password confirmation into the reset password page, one receives the message: “This is not possible for security reasons”. The page doesn't show validation tips after the error message.

Possible Causes: You clicked on the link in the email you received as admin, when the account you're trying to password reset is for a user.

Solution: Log out as admin.
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